How Binary Refinery contributes to a safer, more resilient digital future.
As a firm working in a rapidly evolving technology landscape, we recognise our responsibility to support the communities most affected by the risks AI can create. This policy outlines our commitments to safety, education, harm reduction, and responsible practice - and the governance processes that support those commitments.
Three principles guide every decision.
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01
People First
Human dignity, wellbeing, and safety guide every decision we make. Technology should expand human potential and strengthen trust.
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02
Care and Common Sense
We take a practical, people-led approach. We prioritise clarity, minimise harm, and support informed, confident decision-making.
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03
Independence and Integrity
We provide vendor-independent advice and uphold strong governance, transparency, and ethical standards in all AI-related work.
Three pillars of social impact.
- Pillar A
Education for Vulnerable Communities
Binary Refinery provides free, accessible educational sessions designed to improve digital resilience and safety for teachers and parents supporting young people exposed to deepfakes, misinformation, and non-consensual synthetic imagery - and for seniors and caregivers at heightened risk of AI-enabled scams, voice cloning, impersonation fraud, and financial exploitation. These sessions are plain-language, empowering, and focused on practical steps to keep people safe.
- Pillar B
Financial Support for Organisations Reducing Digital Harm
We contribute a portion of revenue each year to organisations working to combat online abuse and image-based harm, protect children and young people from digital exploitation, support seniors vulnerable to fraud and impersonation, strengthen public resilience against misinformation, and advance thoughtful, transparent, and accountable AI governance. We publish a list of supported organisations annually.
- Pillar C
Responsible Use of AI in Our Practice
We commit to using and recommending AI in ways that prioritise safety, accuracy, and responsible outcomes; protect privacy and respect human dignity; avoid hype, exaggeration, and fear-based narratives; provide clients with clear, pragmatic guidance and realistic expectations; and incorporate strong governance, risk management, and quality assurance. We model the standards we advocate for.
Open, learning, accountable.
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Transparency
We communicate openly about our practices, the limitations of AI systems, and the risks of misuse.
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Continuous Learning
We monitor emerging risks and update our guidance, training, and internal processes accordingly.
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Collaboration
We work with community organisations, educators, safety groups, and industry bodies to ensure our efforts are relevant and impactful.
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Annual Review and Reporting
This policy is reviewed every 12 months. We publish an annual summary of community education delivered, organisations supported, policy updates, and key learnings.
Version control and oversight.
- Version
- 1.0
- Last reviewed
- 3 December 2025
- Next review
- December 2026
- Policy owner
- Kat Mac · Director
Revision history
- 3 Dec 2025 (v1.0) - Initial release of Social Impact Policy, including commitments to education, donations, responsible AI practice, and governance framework. Author: K. Mac
Our belief: clarity, care, and responsibility.
AI can help people work smarter, make better decisions, and build stronger organisations - but only when guided by clarity, care, and responsibility. If you'd like to partner with us, host a seminar, or learn more about our social impact work, we'd love to hear from you.
"You can't protect what you don't understand. Security starts with awareness."